Last night, at the Yorkshire Post Business Awards 2025, The Despatch Company proudly took home the Technology & Digital Award. Recognition that celebrates not just our technology, but our vision for how eCommerce should work.

Yorkshire has long been a region defined by innovation. From world-class engineering to cutting-edge digital transformation, it’s a place where bright ideas are turned into real-world impact.

To be named the region’s leading technology provider in that context is something truly special and a proud moment for everyone across our team.

Read the full list of winners on the Yorkshire Post website →

The future of delivery, built in Yorkshire

At the heart of this achievement is Voila our courier management and post-purchase platform that's reinventing how eCommerce brands and 3PLs handle delivery.

Voila was built to simplify complexity. One integration connects businesses to 150+ couriers and 7,000+ shipping services, enabling teams to automate label generation, apply intelligent routing rules, manage returns, and create a fully branded post-purchase experience.

At the heart of this achievement is Voila our courier management and post-purchase platform that’s reinventing how eCommerce brands and 3PLs handle delivery. 

Voila was built to simplify complexity. One integration connects businesses to 150+ couriers and 7,000+ shipping services, enabling teams to automate label generation, apply intelligent routing rules, manage returns, and create a fully branded post-purchase experience.

It’s the invisible layer powering faster deliveries, fewer manual processes, and happier customers. And the best part? It was imagined, designed, and built right here in Yorkshire by a team obsessed with making fulfilment smarter and more sustainable.

Shipping has become one of the biggest pain points for online retailers. Rising costs, fragmented carrier integrations, and limited visibility have all made the process harder than it needs to be.

Voila solves that, giving brands complete control over how parcels move, how customers are updated, and how the post-purchase experience feels. We believe great delivery isn’t just about speed, it’s about trust, transparency, and customer delight. And that’s exactly what we’re building every day.

Awards like this are never about one product or one person. They’re about people. The teams, partners, and customers who believe in what’s possible when technology works for everyone.

To our incredible team at The Despatch Company, thank you for your creativity, resilience, and relentless pursuit of better.

To our customers and partners, thank you for trusting Voila to be part of your operations, and for challenging us to go further every single day.

What’s next for Voila

As we look to 2026, Voila is expanding rapidly from deeper courier integrations across the world, to enhanced post-purchase automation and AI-driven delivery intelligence.

Our goal is simple: to make fulfilment frictionless for everyone involved, from warehouse to doorstep.

Winning the Technology & Digital Award is a huge milestone, but it’s only the beginning. The next chapter of Voila is about scaling globally while staying true to our Yorkshire roots.

Get in touch to see how Voila can transform your delivery operations.