Delivery, Reinforced.

The last mile is where your business is most exposed. Disputes, lost parcels, and courier blind spots bleed profit and drain loyalty. Anansi is the delivery resilience platform that closes those gaps.

We combine regulated last-mile insurance, automated claims, and performance monitoring to protect every shipment and recover every penny—without draining your team’s time.

With Anansi, you get a single process across 1,400+ couriers. Claims for lost parcels are created automatically, cover extends to the full retail value of your goods, and payouts land weekly or monthly to keep cash flow predictable. The result? Less admin, fewer losses, stronger margins.

Why Anansi?

• Integrate in minutes. Plug directly into your WMS, OMS, or courier management software—no disruption, just control.

• Claims without the chaos. Lost parcels trigger automatic claims. No chasing couriers, no wasted hours.

• Recover more, faster. 98% claims success rate vs. courier compensation’s 15%. Up to £25,000 per shipment covered.

• See the full picture. Invoice monitoring, SLA tracking, and fraud insights expose the weak points so you can fix them.

• Protect profit and loyalty. Safeguard margins, reduce churn, and turn the last mile into a loyalty engine.

Partnership in Action

By partnering with Voila, Anansi brings resilience to every shipment. Voila's courier management software plus Anansi’s regulated insurance and automation means businesses get a single, cost-effective solution for shipping, invoicing, and protection—making delivery simpler, safer, and more reliable.