Gorgias is the #1 rated helpdesk designed specifically for eCommerce stores. With Gorgias, you can provide multichannel customer service from a single app, streamlining your support process and increasing productivity. The platform offers a wide range of features and capabilities to enhance your customer support efforts.

For instance, you can automate responses to common requests, saving time and effort. Gorgias also allows you to centralise your 1:1 interactions across various channels such as email, social media, live chat, voice, and SMS. Additionally, Gorgias provides tools to automate your work, including rules for precision automation, macros to respond faster, and a Help Center for quicker responses.

The platform empowers support teams with features like order management, rich customer data, and a customisable workspace. Gorgias supports multiple brands and offers detailed performance metrics to measure and improve support performance. It also integrates seamlessly with popular eCommerce platforms like Shopify, Magento, and BigCommerce.

With Gorgias, you can streamline your customer support, empower your team, and deliver exceptional service to your customers. Join over 12,000 merchants who trust Gorgias to transform their customer experience.