Voila is proud to partner with Type Global, a leading provider of intelligent courier claims automation and delivery performance management. Type Global's AI-powered platform transforms how businesses recover costs from shipping failures, making them the ideal partner for operations managing multiple carriers and high parcel volumes.

Through this collaboration, Voila users can seamlessly connect their multi-carrier shipping operations with Type Global's real-time monitoring system. The platform automatically identifies lost, delayed, or damaged shipments across all your carriers, then processes claims on your behalf: recovering revenue that would otherwise be written off. When you're shipping through 150+ couriers, having automated claims management isn't just convenient, it's essential for protecting margins.

What sets this partnership apart is Type Global's two-way approach. They don't just fire off claims; they work directly with carriers to verify each one before submission, ensuring only legitimate issues are raised. This builds stronger, more transparent relationships with your delivery partners whilst drastically reducing the admin burden on your team. No more spreadsheets, no more chasing refunds, no more lost revenue slipping through the cracks.

By combining Voila's intelligent multi-carrier shipping platform with Type Global's automated claims engine, businesses gain complete visibility over both outbound operations and cost recovery. Whether you're a retailer, 3PL, or fulfilment centre, this partnership delivers the financial protection and operational insights needed to stay profitable in today's competitive delivery landscape.