Showcasing Voila: The Future of Retail Delivery Management

At IRX 2025, Voila took centre stage at the UK’s leading retail and eCommerce technology expo. Hosted at the NEC Birmingham, the event attracted thousands of retail professionals, logistics experts, and tech innovators—all seeking smarter ways to future-proof their delivery operations.

From our vibrant stand at C44, we demonstrated how Voila empowers retailers to streamline shipping and carrier management with a flexible, cloud-based platform built for real-world delivery challenges.

Live Demos: Hands-On Delivery Experience for Visitors

Led by Callum, Kane, and Adam, the Voila team offered interactive, hands-on demos throughout the show. Attendees could test the platform directly—generating shipping labels, comparing carrier rates, and tracking parcels in real-time, all from a single interface.

This practical setup let visitors experience exactly how Voila works in a fast-paced retail environment—no slideshows or theory, just real software solving real delivery problems.

Key Features That Stood Out at IRX

Retailers and operations leads who visited our stand explored Voila’s standout features, including:

• Multi-Carrier Management

  Access 150+ couriers and 7,000+ services, all managed in one place.

• Automated Label Generation

  Create and print shipping labels quickly, with rules tailored to your business.

• Smart Routing and SLA Enforcement

  Intelligently assign orders to carriers based on postcode, cut-off times, and delivery class.

• Unified Tracking and Visibility

  Monitor every parcel’s journey from dispatch to delivery, reducing “Where is my order?” queries.

• Performance Insights and Reporting

  Track delivery performance, carrier costs, and customer experience with built-in analytics.

What We Heard: Retailers Want Simplicity and Control

A recurring theme at IRX was the need to simplify delivery operations. Many brands told us they’re battling fragmented shipping tools, manual carrier management, and a lack of visibility across their delivery channels.

Voila is designed to solve exactly that. We make it easy to get started, give teams full control, and provide managers with total visibility—without the headaches of legacy delivery platforms.

Growing Interest from DTC and Multichannel Retailers

We were delighted to speak with:

• Fast-growing DTC brands ready to move beyond manual shipping processes

• Multichannel retailers seeking one platform to manage all carriers and delivery options

• Tech providers interested in partnering and integrating with Voila

• Operations teams wanting clearer oversight of daily delivery activity

The feedback was clear: Voila delivers the right combination of simplicity, scalability, and modern features—all delivered in a clean, cloud-based platform.

Missed IRX? You Can Still Book a Demo

If you didn’t make it to stand C44, we’d still love to show you around. Book a personalised walkthrough of Voila and discover how we can simplify your shipping, reduce delivery errors, and help you scale fulfilment without stress.