This Month's Highlight:
UPS Live Rates
+2 MORE
Explore Updates
3 Key Upgrades
This release is about removing friction where it matters most. These three key upgrades bring greater clarity, consistency, and control to the shipping experience, without adding complexity.
INTEGRATION
UPS Live Rates
UPS Live Rates are now available directly inside the Voila portal, providing instant pricing visibility and improving billing accuracy.
PLATFORM & DATA
AI Shipment
Create shipment notes automatically. This speeds up workflows and ensures consistent information across teams.
PLATFORM DATA
Suggested Filters
Voila now proposes filter suggestions automatically, helping users find the right shipments faster.
Tracking Made Clear
More predictable and support-friendly tracking behaviour.
Fallback to Voila Tracking When Reference is Missing
Create shipment notes automatically. This speeds up workflows and ensures consistent information across teams.
Carrier-Based Event Normalisation
Status notifications from different carriers can now be displayed in a common language. This way, users won't have to deal with complex, carrier-specific messages.
We’ve won the Technology & Digital Award at the Yorkshire Post Business Awards.
We’ve won the Technology & Digital Award at the Yorkshire Post Business Awards.
We’ve won the Technology & Digital Award at the Yorkshire Post Business Awards.
Moments That Matter
A snapshot of key achievements and recognitions that mark important moments in the product’s journey.
Parcels & Shop Accuracy
Polished input behaviour and cleaner configuration tools.
REFINEMENTS
Parcel Weight Input Updates
Validation issues are resolved for smoother parcel creation
Dimensions
Length
Width
Height
Weight
KG
OPTIMISED
Duplicate Options Removed
Cleaner order-creation settings with duplicates removed.
Dimensions
Length
Width
Height
Weight
KG
Average filter response reduced by 18%
Improving consistency across teams by 22%
Resolves missing references 34% quicker
Fix Freight Invoice
Issues caused by specific price list combinations have been fully corrected.
Total:
£142.70
After
Total:
£128.40
Corrected by updated price list logic
©2025 The Despatch Company Ltd
Company Number: 09615192 - ICO Registration Number: A8116774 - VAT Number: 214577410