Royal Mail Click&Drop

Royal Mail Click&Drop

Overview of Royal Mail Click & Drop

Royal Mail Click & Drop is an online postage solution designed to simplify the process of purchasing and printing shipping labels for businesses and individuals. It allows users to buy postage online, print labels, and drop off parcels at various locations, including Parcel Postboxes, Post Offices, and Royal Mail Customer Service Points. Additionally, Click & Drop offers integrations with popular online marketplaces and e-commerce platforms, enabling seamless order management and dispatch.


Integration Features

Integrating Royal Mail Click & Drop with Voila offers several key functionalities to enhance your shipping operations:

Shipping Label Generation

Generate shipping labels directly through Voila's platform, leveraging Click & Drop's capabilities. This integration ensures accurate and efficient label creation, reducing manual input and potential errors.

Shipment Tracking

Access real-time tracking information for your shipments, providing transparency and keeping both your team and customers informed throughout the delivery process.

Return Services

Manage returns effectively by utilizing Royal Mail's return solutions through Click & Drop. The integration facilitates streamlined reverse logistics, ensuring prompt and accurate handling of returned items, thereby enhancing customer satisfaction.


Benefits of Integrating Royal Mail Click & Drop with Voila

By integrating Royal Mail Click & Drop with Voila, your business can experience several advantages:

  • Streamlined Operations: Automate shipping processes to minimize manual tasks and reduce errors, leading to more efficient operations.

  • Enhanced Tracking Visibility: Provide customers with accurate, real-time shipment updates, improving their overall experience and trust in your services.

  • Improved Return Management: Simplify the returns process, facilitating efficient reverse logistics that can lead to increased customer loyalty and repeat business.


How to Get Started with Royal Mail Click & Drop Integration

To integrate Royal Mail Click & Drop with your Voila account, follow these steps:

  1. Create a Royal Mail Click & Drop Account: Ensure you have an active Click & Drop account linked to your Royal Mail Online Business Account (OBA). If you don't have one, you can register at parcel.royalmail.com.

  2. Obtain API Credentials: Acquire your API key and other necessary credentials from the Click & Drop platform. This may involve accessing your account settings or contacting Royal Mail support for assistance.

  3. Connect to Your Voila Account: Log in to your Voila account and navigate to the "API Accounts" section. Click the plus icon to initiate the setup process and select "Royal Mail Click & Drop" from the available options. Enter the required details, including your API key and any other pertinent information. For a detailed guide, refer to our documentation:


Popular Services Offered by Royal Mail Click & Drop

Royal Mail Click & Drop provides a range of services tailored to meet diverse shipping needs. Below is an overview of some of their popular services:

Service Name

Destination

Delivery Time

Tracking Availability

1st Class

National (UK)

Next Working Day

No

2nd Class

National (UK)

2-3 Working Days

No

Special Delivery

National (UK)

By 9 a.m. or 1 p.m. Next Day

Yes

International Standard

Worldwide

3-7 Working Days

No

International Tracked

Worldwide

3-7 Working Days

Yes

Tracked 24

National (UK)

24 Hours

Yes

Tracked 48

National (UK)

48 Hours

Yes

Click & Drop

National & International

Varies

Yes

API Shipping

National & International

Varies

Yes

Return Services

National & International

Varies

Yes

*Note: Delivery times and tracking availability may vary based on specific routes and services. For the most accurate information, please refer to Royal Mail's official resources.*

Integrating Royal Mail Click & Drop with Voila enhances your logistics capabilities, offering efficient shipping solutions, real-time tracking, and robust return management. This integration empowers your business to deliver superior service to your customers, fostering satisfaction and loyalty.

Simplify Managing Carriers

Book a demo, and if you like what you see, we can have you up and running in less than a day!

Address: Unit 76, Kelleythorpe Industrial Estate, Kelleythorpe, Driffield, YO25 9FQ Telephone: 01377 455 180 | Company Number: 09615192 ICO Registration Number: A8116774 | VAT Number: 214577410

©2025 The Dispatch Company

Simplify Managing Carriers

Book a demo, and if you like what you see, we can have you up and running in less than a day!

Address: Unit 76, Kelleythorpe Industrial Estate, Kelleythorpe, Driffield, YO25 9FQ Telephone: 01377 455 180 | Company Number: 09615192 ICO Registration Number: A8116774 | VAT Number: 214577410

©2025 The Dispatch Company

Simplify Managing Carriers

Book a demo, and if you like what you see, we can have you up and running in less than a day!

Address: Unit 76, Kelleythorpe Industrial Estate, Kelleythorpe, Driffield, YO25 9FQ Telephone: 01377 455 180 | Company Number: 09615192 ICO Registration Number: A8116774 | VAT Number: 214577410

©2025 The Dispatch Company