August Focus:

August Focus:

Cross-Border, Cleared

Cross-Border, Cleared

+3 More

Cross-Border Cleared-August 2026-Voila

Customs Cleared, Network Widened

De minimis, CPSC and product identifiers land across the carrier suite, with richer custom-document handling.

PRODUCT IDENTIFIERS

On the Invoice

MID, Standard & Non-Standard IDs on the invoice, DHL, FedEx, UPS.

On the Invoice-August 2026-Voila

DE MINIMIS & CPSC

Cleared Under Rule

EU de minimis and CPSC info now sent for Parcelhub, Whistl and Norsk.

Cleared Under Rule-August 2026-Voila

CUSTOM DOCUMENTS

More Types

Additional custom document types, including raw PDFs, for DHL, FedEx and UPS.

More Types-August 2026-Voila

Customs Cleared, Network Widened

De minimis, CPSC and product identifiers land across the carrier suite, with richer custom-document handling.

PRODUCT IDENTIFIERS

On the Invoice

MID, Standard & Non-Standard IDs on the invoice, DHL, FedEx, UPS.

On the Invoice-August 2026-Voila

DE MINIMIS & CPSC

Cleared Under Rule

EU de minimis and CPSC info now sent for Parcelhub, Whistl and Norsk.

Cleared Under Rule-August 2026-Voila

CUSTOM DOCUMENTS

More Types

Additional custom document types, including raw PDFs, for DHL, FedEx and UPS.

More Types-August 2026-Voila

FEDEX & DHL

Export Compliance & NI Routing

FedEx now takes an EIN/ITN for US export and populates Invoice, PO & Department on labels. DHL sends customs for all XI (Northern Ireland) shipments, with VAT/EORI using a GBXI issuer ISO.

Export Compliance and NI Routing-August 2026-Voila

Customs Cleared, Network Widened

De minimis, CPSC and product identifiers land across the carrier suite, with richer custom-document handling.

PRODUCT IDENTIFIERS

On the Invoice

MID, Standard & Non-Standard IDs on the invoice, DHL, FedEx, UPS.

On the Invoice-August 2026-Voila

DE MINIMIS & CPSC

Cleared Under Rule

EU de minimis and CPSC info now sent for Parcelhub, Whistl and Norsk.

Cleared Under Rule-August 2026-Voila

CUSTOM DOCUMENTS

More Types

Additional custom document types, including raw PDFs, for DHL, FedEx and UPS.

More Types-August 2026-Voila

FEDEX & DHL

Export Compliance & NI Routing

FedEx now takes an EIN/ITN for US export and populates Invoice, PO & Department on labels. DHL sends customs for all XI (Northern Ireland) shipments, with VAT/EORI using a GBXI issuer ISO.

Export Compliance and NI Routing-August 2026-Voila

Behind the Scenes

Behind the Scenes

Behind the Scenes

Asynchronous manifest handling, and a new way to work with label batches.

Asynchronous manifest handling, and a new way to work with label batches.

Asynchronous manifest handling, and a new way to work with label batches.

Deferred Manifest Webhook

Deferred Manifest Webhook

For carriers that build manifests asynchronously, a webhook now fires the moment yours is ready, no polling.

For carriers that build manifests asynchronously, a webhook now fires the moment yours is ready, no polling.

Deferred Manifest Webhook-August 2026-Voila
Deferred Manifest Webhook-August 2026-Voila

Label Batches, Reworked

Label Batches, Reworked

A faster, more reliable way of building and tracking label batches, now in early access.

A faster, more reliable way of building and tracking label batches, now in early access.

Label Batches Reworked-August 2026-Voila

What This Release Delivers

The changes that will make the biggest difference to your day.

  • Clear Customs First Time-August 2026-Voila

    Clear Customs First Time

    Product IDs, de minimis & CPSC sent.

  • Ship to Northern Ireland Cleanly-August 2026-Voila

    Ship to Northern Ireland Cleanly

    GBXI issuer ISO & smarter routing.

  • Reach More Destinations-August 2026-Voila

    Reach More Destinations

    ITD, Citipost & ePost join the network.

  • Attach the Right Documents-August 2026-Voila

    Attach the Right Documents

    Raw PDFs & more custom doc types

What This Release Delivers

The changes that will make the biggest difference to your day.

  • Clear Customs First Time-August 2026-Voila

    Clear Customs First Time

    Product IDs, de minimis & CPSC sent.

  • Ship to Northern Ireland Cleanly-August 2026-Voila

    Ship to Northern Ireland Cleanly

    GBXI issuer ISO & smarter routing.

  • Reach More Destinations-August 2026-Voila

    Reach More Destinations

    ITD, Citipost & ePost join the network.

  • Attach the Right Documents-August 2026-Voila

    Attach the Right Documents

    Raw PDFs & more custom doc types

What This Release Delivers

The changes that will make the biggest difference to your day.

  • Clear Customs First Time-August 2026-Voila

    Clear Customs First Time

    Product IDs, de minimis & CPSC sent.

  • Ship to Northern Ireland Cleanly-August 2026-Voila

    Ship to Northern Ireland Cleanly

    GBXI issuer ISO & smarter routing.

  • Reach More Destinations-August 2026-Voila

    Reach More Destinations

    ITD, Citipost & ePost join the network.

  • Attach the Right Documents-August 2026-Voila

    Attach the Right Documents

    Raw PDFs & more custom doc types

Steadier & Faster

Steadier & Faster

Steadier & Faster

A cache fix, faster tracking queries, and a sweep of courier patches.

A cache fix, faster tracking queries, and a sweep of courier patches.

A cache fix, faster tracking queries, and a sweep of courier patches.

TRACKING API

TRACKING API

Cache & Query Fixes

Cache & Query Fixes

A cache error that could stop/queue-tracking is resolved, so requests now complete reliably.

A cache error that could stop/queue-tracking is resolved, so requests now complete reliably.

Cache and Query Fixes-August 2026-Voila

COURIER PATCHES

COURIER PATCHES

Labels & Data Fixes

Labels & Data Fixes

A batch of courier-specific label and data corrections across your carriers.

A batch of courier-specific label and data corrections across your carriers.

Labels and Data Fixes-August 2026-Voila

DATA HANDLING

DATA HANDLING

Cleaner Requests

Cleaner Requests

Smarter validation stops invalid line items, and a shipment.tracked null response is patched.

Smarter validation stops invalid line items, and a shipment.tracked null response is patched.

Cleaner Requests-August 2026-Voila
  • Temu Quantity Validation

  • Whistl Product Type on Category

  • AIT Multi-Parcel Labels

  • Dachser Labels to Portrait

  • Temu Quantity Validation

  • Whistl Product Type on Category

  • AIT Multi-Parcel Labels

  • Dachser Labels to Portrait

  • Temu Quantity Validation

  • Whistl Product Type on Category

  • AIT Multi-Parcel Labels

  • Dachser Labels to Portrait

Looking for Technical Details?

Looking for Technical Details?

©2026 The Despatch Company Ltd

Company Number: 09615192 - ICO Registration Number: ZA371482 - VAT Number: 214577410​

©2026 The Despatch Company Ltd

Company Number: 09615192 - ICO Registration Number: ZA371482 - VAT Number: 214577410​

©2026 The Despatch Company Ltd

Company Number: 09615192 - ICO Registration Number: ZA371482 - VAT Number: 214577410​

©2026 The Despatch Company Ltd

Company Number: 09615192 - ICO Registration Number: ZA371482 - VAT Number: 214577410​